Returns & Exchanges

At MiiCoffee, we want you to be completely satisfied with your espresso setup. If your equipment doesn't meet your brewing standards, you can return or exchange eligible items within 30 days of delivery.

1

Initiate Your Request

Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Carefully clean your equipment and pack it in its original manufacturer packaging, including all accessories, manuals, and protective inserts.

3

Ship to MiiCoffee

Affix the provided shipping label to your package and drop it off at the designated carrier location, ensuring the RMA number is clearly visible.

4

Inspection and Refund

Once our technicians verify the condition of the returned item, we will process your refund or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing